> ## Documentation Index
> Fetch the complete documentation index at: https://docs.statproxies.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Canceling Subscription

> How to cancel your Stat Proxies subscription and what happens next.

You can cancel your proxy subscription at any time through the Stripe billing portal.

## How to cancel

<Steps>
  <Step title="Log in to your dashboard">
    Go to [dashboard.statproxies.com](https://dashboard.statproxies.com).
  </Step>

  <Step title="Open the Billing Portal">
    Click on **Billing** in the sidebar to open the Stripe billing portal.
  </Step>

  <Step title="Cancel your subscription">
    In the Stripe portal, find the active subscription you want to cancel and click **Cancel plan**.
  </Step>

  <Step title="Confirm cancellation">
    Confirm that you want to cancel. Your proxies remain active until the end of your current billing period.
  </Step>
</Steps>

## What happens after cancellation

<AccordionGroup>
  <Accordion title="Do I lose access immediately?">
    No. Your proxies remain active until the end of your current billing period. If you paid for a month, you have access until that month ends.
  </Accordion>

  <Accordion title="Will I be charged again?">
    No. Once canceled, no further charges will be made. The subscription will not renew.
  </Accordion>

  <Accordion title="Can I undo the cancellation before it expires?">
    Yes. If your billing period hasn't ended yet, you can reactivate your subscription through the Stripe billing portal. Your proxy IPs will remain the same as long as the subscription is reactivated before expiration.
  </Accordion>

  <Accordion title="What if my subscription has already expired?">
    Once the billing period ends, your proxy IPs are released and may be assigned to other customers. You'll need to purchase a new plan, which will come with new IPs.
  </Accordion>

  <Accordion title="Can I get a refund?">
    Contact our support team on [Discord](https://discord.gg/6gExKHK) or at [sales@statproxies.com](mailto:sales@statproxies.com) to discuss refund requests.
  </Accordion>
</AccordionGroup>

<Warning>
  You can undo a cancellation at any time before your billing period ends and keep the same IPs. Once the billing period expires, your IPs are released and cannot be recovered.
</Warning>

## Related

<CardGroup cols={2}>
  <Card title="Upgrading Your Plan" icon="arrow-up-right" href="/articles/upgrade-plan">
    Add more proxies instead of canceling
  </Card>

  <Card title="Viewing Invoices" icon="receipt" href="/articles/invoices">
    Check your billing history
  </Card>
</CardGroup>