Quick diagnostic
Run this command to test your proxy connection:Common errors
Connection refused / Connection timed out
Connection refused / Connection timed out
Cause: The proxy server is unreachable.Fix:
- Verify the proxy IP and port are correct (check your dashboard)
- Ensure your order is active and not expired
- Check that your firewall or network isn’t blocking outbound connections on port 3128
- Try from a different network to rule out local restrictions
407 Proxy Authentication Required
407 Proxy Authentication Required
Cause: Missing or incorrect credentials.Fix:
- Double-check your username and password from the dashboard
- Ensure credentials are URL-encoded if they contain special characters
- Verify the authentication format:
http://user:pass@host:port
403 Forbidden
403 Forbidden
Cause: The target website is blocking the request.Fix:
- This is usually a target-side block, not a proxy issue
- Try a different proxy IP from your pool
- Add realistic headers (User-Agent, Accept, etc.) to your requests
- See Blocked Requests for more strategies
SSL/TLS handshake errors
SSL/TLS handshake errors
Cause: SSL certificate verification issues with the proxy.Fix:
- Ensure you’re using
http://(nothttps://) as the proxy protocol prefix - The proxy handles the HTTPS tunnel — you connect to the proxy via HTTP
- Update your SSL certificates:
pip install --upgrade certifi
Response shows real IP instead of proxy IP
Response shows real IP instead of proxy IP
Cause: Proxy is not being used for the request.Fix:
- Verify the proxy is set for both
httpandhttpsprotocols - Check that environment variables aren’t overriding your proxy settings
- Some tools require separate SOCKS5 configuration — check your tool’s docs
Testing your proxy
Verify the proxy IP
Check response time
Test with verbose output
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